What Keeps You Coming Back Again and Again

I am curious as both a Customer Service Representative and as a Customer – what keeps bringing you back???  When you go to a business – what exactly is it that the Customer Service Rep does that keeps you returning?  Or maybe what does a Customer Service Rep not do that keeps you from returning.

I’m interested in hearing your stories – either good or bad.

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2 thoughts on “What Keeps You Coming Back Again and Again

  1. koolitzable says:

    As customer, I am confident the my concern will be actioned if there is an accommodating customer representative 👍☺️

    Liked by 1 person

  2. I think making people feel happy and welcome is the most important thing. The quality of the service or the product also important. Without these two things the customer experience will less than satisfactory, it’s not just about the product, beng kind and helpful is equallyas important

    Liked by 1 person

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